At www.nagabazaar.com, we strive to provide you with a seamless and satisfying shopping experience. However, we understand that there may be occasions when you need to return a product. Our return policy is designed to be fair, transparent, and accommodating. Please review the following details:

Eligibility for Returns:

• Damaged or Defective Items:
  • If you receive a product that is damaged or defective, please contact our customer support team within 6 hrs of receiving the order.
  • We may request supporting documentation, such as photographs, to assess the damage or defect.
• Incorrect Items Received:
  • If you receive items different from what you ordered, please notify us within 6 hrs of receiving the order.
  • We will arrange for the correct items to be shipped to you or provide a refund or credit, depending on your preference.
• Quality Concerns:
  • If you are dissatisfied with the quality of a product, please reach out to our customer support within 24 hrs of receiving the order.
  • We may request additional information to understand and address your concerns.

Non-Returnable Items:

Due to the nature of grocery products, we are unable to accept returns for the following:

• Perishable items with a limited shelf life.
• Products with an expired shelf life at the time of return request.
• Items that have been opened or used.

Return Process:

• Contact Customer Support:
  • To initiate a return, please contact our customer support team at email: [email protected], phone no: – 8787865033
  • Provide your order number, details about the item you wish to return, and the reason for the return.
• Authorization and Instructions:
  • Our customer support team will guide you through the return process and provide you with a return authorization if your request is eligible.
  • Follow the instructions provided for shipping the item back to us.
• Inspection and Resolution:
  • Once we receive the returned item, our team will inspect it to verify the eligibility for a refund, replacement, or credit.
  • We will promptly communicate the resolution of your return request.

Refunds and Credits:

• Eligible refunds will be processed back to the original payment method.

Important Notes:

• Return shipping costs may be covered by us in cases of damaged, defective, or incorrect items.
• Please ensure returned items are adequately packaged to prevent damage during transit.

We are committed to your satisfaction, and our customer support team is ready to assist you with any concerns. Thank you for choosing www.nagabazaar.com

If you have any questions or need assistance, please contact us at Email: – [email protected], phone no: – 8787865033